FAQ

General

How much time will it take for making a batch of cider?

Cider making typically takes 1 to 2 weeks depending on fruit and recipes.

How much will I get from one batch?

The volume is 0.6 gallons (2.4 L), which is equivalent to about 3 bottles of wine. And it is the volume of the container you put ingredients in. If you use the fresh juice to make hard cider, you can get most 0.6 gallons (2.4 L) result. If you use the fresh fruit, you can get about 0.52 gallons (2 L) result.

Where do I buy the yeast?

You will be able to purchase the yeast capsule from Alchema’s App or website.

How to clean the device?

You can wash the pitcher with water. As for the device, just wipe it with drenched cloth.

Can the cider be stored once it's finished fermenting? Do I need to bottle it?

You can just keep the cider in the refrigerator like the normal cider you can buy from stores. And you can always use the pitcher as the container for your cider.

When will my credit card be charged?

What does your warranty cover?

What’s your return policy?

APP & Device

Does the App support both iOS and Android?

Yes! We support both iOS (8.0 or later) and Android (5.0 or later).

Does Alchema control the temperature?

No. But your cider will ferment normally under Alchema’s functional temperature + 50 ~ + 113 °F (+ 10 ~ + 45 °C).

FERMENTATION

What is the yeast packet for?

What kinds of yeast do you provide?

We provide three types of yeast. One for sparkling cider, one for fruitier concoctions, and one for recipes with a stronger alcohol content.

Does it work if you add the dry yeast directly?

Yes! We want to simplify the cider making process. Using the dry yeast directly will get you a successful batch. We’ve tested it over 100 times.

SHIPMENT

Can I buy Alchema from countries other than USA?

We only sell to USA and Taiwan because of the the resources we have and the manufacturing location. If you are live in Taiwan, click here to know more information. Please understand that we are trying our best to bring Alchema to other countries as soon as we can.